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All content Best practice Content Marketing Global In the News Insight Legal & Compliance Next Practice

A new competitor for Google, the art of messing up and the best marketing books for 2021

Discover Google’s new competitor, tread the path to awe-inspiring marketing and find out why ol’ fashioned marketing has made a comeback. And much more!

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All content In the News Insight Next Practice

Woke washing, voice coding and augmented travelling

This week we learn about the dangers of tokenism, innovations in voice-coding and how AR is set to point us in the right direction.

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All content Data Innovation Global In the News Insight Next Practice

YouTube checks facts, iPhone produces VR films, and work faces radical change

From YouTube’s new automated fact-checker, to the future of VR film production; Craig Hanna introduces the latest global perspectives that have caught his eye…

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In the News Insight Legal & Compliance

Global Perspectives Issue #1: taking on the Googleplex, data vs instinct and Wix listens…

What’s REALLY been worth reading over the past week? Craig Hanna, digital marketing consultant and resident GMA managing editor, introduces the articles that have caught his eye…

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Artificial Intelligence Data Innovation Global Insight

Redefining retail: why focusing on CX will maximise potential of big data and AI

Artificial intelligence (AI) enhances an online retailer’s ability to engage with customers, says Peter Thomas. The technology that is now redefining retail enables algorithms to make the same complex decisions a human could, sifting through the data, but much faster and at volume. It means the customer experience (CX) becomes more tailored and personalised; the customer journey more comfortable. When used well, the tech helps both retailer and consumer.

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Data Innovation Global Insight UK

The entrepreneurial venture: why your business plan probably won’t deliver

Nearly one in 18 adults in the UK – and one in ten in the USA – are actively pursuing entrepreneurial dreams, but for most those dreams remain just that. Are you looking to launch a start-up . . . to make your entrepreneurial venture a reality? John Mullins is the voice of experience and has advice on how to make the most of opportunity to deliver results.

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CRM Data Driven Channels Global Insight

Sales, marketing and blurring the lines: 4 predictions for B2B customer relationships in 2018

In this digital age, modern buyers have often already made their decision before they reach the salesperson. How do companies stay ahead of that trend? Marketers will need to be more involved post-sale, AI-powered solutions must gain traction, marketing content should improve and the traditional B2B salesperson must change, says Andy MacMillan – citing this year as the tipping point in the digitisation of B2B customer relationships.

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Americas Europe Global Insight Strategy and Management UK USA

What does dominance by internet giants Google and Facebook mean for data marketers?

Facebook and Google increasingly dominate the time people spend online and there are both pros and cons in this web duopoly. Verto Analytics’ Dr Hannu Verkasalo spells out the implications for data-driven marketers of having two such powerful internet giants.

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Business Analytics Global Insight Strategy and Management

Which brands show potential? Answers are in the 5 vital signs of business health

‘Healthy’ brands are ranked highly around the world for making people’s lives better, shaking things up, communicating effectively and memorably and winning admiration. So who’s doing that well and who could do better? Which brands are rising stars? The BrandZ Global Top 100 has been monitoring which brands show potential and which have been displaying vital signs for more than a decade – here are the findings:

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Artificial Intelligence Data Innovation Global Insight

Bigger, stronger, faster: Why the impact of Phase 3 of the digital evolution will be huge

Phase 1 was about information (internet availability) and Phase 2 mobile technology (social media). But Phase 3 of the digital evolution will have a faster adoption curve and a higher impact due to some fundamental differences, says Steven Van Belleghem, author of the award-winning book, ‘When Digital Becomes Human’.

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