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Data Driven Channels Europe Global Insight UK

Building customer relationships: personalisation – who cares?

Developing a good, relevant and personalised experience has been proven to help marketers with building customer relationships. Research shows that brands sending birthday offers are likely to improve the experience for more than half the 18-21 age group, but for less than a third of the 50+ age group. So who wants personalisation and who doesn’t? Take a look:

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Americas Asia-Pacific Global Insight Strategy and Management

Field of dreams – sports marketing: sponsorship ‘ups the pace for smaller brands’

Whether B2B, B2C, Enterprise, SMB or a start-up, sports sponsorship is important to marketing strategy, says Ishveen Anand. Here, she explores how sponsorship has primarily been viewed as a channel reserved for the biggest brands with the biggest budgets – but she calls for a recount, showing how smaller brands can successfully take part in sports marketing.

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Business Analytics Global Insight Strategy and Management

Which brands show potential? Answers are in the 5 vital signs of business health

‘Healthy’ brands are ranked highly around the world for making people’s lives better, shaking things up, communicating effectively and memorably and winning admiration. So who’s doing that well and who could do better? Which brands are rising stars? The BrandZ Global Top 100 has been monitoring which brands show potential and which have been displaying vital signs for more than a decade – here are the findings:

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Americas Best practice Data Driven Channels Global USA

5 kinds of content to help you get more followers on Facebook

Some major brands are really ‘getting it right’ on Facebook, attracting and retaining hundreds of thousands of followers. How do they do it? What’s their strategy for success? And what can smaller businesses do emulate that success and get more followers on Facebook? Here’s some top tips:

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