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Case Studies Data Driven Channels Europe Global UK

Service with a smile: Marston’s – customer engagement on tap (case study)

When it came to customer data, instead of drinking from the fountain of knowledge, brewer and pub chain Marston’s was alarmed to be watching most of it trickling down the drain. The company realised it should get to know its customers and build a relationship with them. Here’s how they did it:

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Data Strategy Global Insight Strategy and Management

Think you have a handle on understanding marketing data? Think again!

Correctly analysing customer data is part of modern marketing strategy. But understanding marketing data and viewing it clearly is not always achievable. Author Steve Wexler explains how to simplify the task.

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Data Strategy Europe Insight Strategy and Management

On target: how to improve digital campaign accuracy

Nearly half of online ads served aren’t delivered to the audience that advertisers intended, with campaigns particularly struggling to target women. So what can marketers do to improve targeting and digital campaign accuracy?

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Americas Data Governance & Security Data Protection Europe GDPR Insight Legal & Compliance Strategy and Management UK USA

The marketing consequences of GDPR – who will be the winners and losers after May 2018?

New regulations come into force next May around data consent, but what will be the marketing consequences of GDPR? Robert Howells makes some predictions on who will benefit and who will struggle with the effects of GDPR.

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Americas Data Strategy Global Insight Strategy and Management USA

Intelligent ABM: Why data is your passport to success

ABM is now a key strategy for any company selling to enterprise businesses. Its evolution from Key Account Marketing has been rapid. However, it’s much more than a cosmetic name change, with a new approach to data and account-wide awareness and advocacy now seen as key to success.

This multi-channel approach requires new skills, new technology and new partners if it is to provide real ROI for your business.

Read our best practice guide to discover:

  • The advantages of adopting an intelligent ABM strategy for your business
  • The top 8 reasons for using ABM
  • How to ‘flip the marketing funnel’
  • The Merit Direct ABM success framework
  • Why data is key to ABM success
  • Key sources of data in a data-rich world
  • How to use intent data to drive predictive ABM
  • Case study from LogMeIn on how it successfully implemented ABM to drive a 40% lift in average deal size, and more

Download our free guide today (registration required) and accelerate your intelligent ABM strategy with data.

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Best practice Europe GDPR Legal & Compliance Strategy and Management UK

GDPR compliance: act in haste, repent at leisure

Most business leaders now have an awareness of GDPR and its requirements. They’re keen to select and implement technologies to aid GDPR compliance. But important foundational capabilities should be addressed before technical controls for data protection are deployed.

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Best practice Data Governance & Security Data Protection ePrivacy Regulation Europe GDPR Legal & Compliance Strategy and Management UK

The GDPR consent dilemma: is there an alternative?

It’s a huge burden for marketers aiming to stay on the right side of the law – and the customer – but deciphering and complying with the forthcoming changes in data protection regulations (GDPR and ePrivacy Regulation) are creating a major consent dilemma for businesses across the UK. Take heart! Here’s some help and guidance from those at the coalface who have been examining how ‘legitimate interests’ might apply.

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Big Data Data Innovation Global Insight

Deciphering big data: business analytics versus business intelligence

Big Data is making an enormous impact on business growth and productivity, with companies reporting that methods of data collection and analysis can fundamentally change the way they conduct their business. Here, the key benefits of big data analytics and business intelligence are examined in the framework of the modern, data driven approach to business (infographic).

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Europe GDPR Insight Legal & Compliance Strategy and Management UK

Countdown to D-Day: GDPR and affiliate marketing – will you be ready or devastated?

It’s been in the making for more than four years and is coming into force in less than 12 months’ time: GDPR (General Data Protection Regulation) represents the largest change in data protection and privacy rules in more than 20 years. May 25, 2018 is D-Day for the new GDPR regulation, which is designed to harmonise data privacy and protection laws across Europe. Any business that handles, markets to, tracks or creates profiles of EU citizens must comply with the new regulations. Richard Dennys discusses how affiliate marketers and businesses that utilise affiliate marketing can prepare for the GDPR and ensure their websites are compliant.

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Case Studies Data Strategy Global Strategy and Management

Can retailers and brands turn big data into smart data?

Retailers and brands are inundated with data from many different sources – how do they ensure big data becomes smart data? Stephanie Augier discusses the challenges and the benefits and uses a case study to illustrate points made.

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