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Best practice Content Marketing Data Driven Channels Global

Best tools to help generate ideas for your content marketing strategy

Mark Thomson shares his expert ideas for start-ups and those who are planning their content marketing strategy – showing the way forward through use of the varying tools of the trade.

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Best practice Global Legal & Compliance Strategy and Management UK

What does the future hold for sexist and stereotyping advertising?

Ads that once gained traction across the world can now seem astonishingly sexist as society changes and we now baulk at blanket stereotyping – what might have been suitable THEN is simply not good enough any more. Accordingly, changes to regulations continue. Here, Nick Breen and Caroline O’Doherty describe the impact of a proposed new rule that will govern stereotyping advertising in the UK.

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Data Strategy Global Insight Strategy and Management

Big data versus old data – is it time to look back?

Take another look beyond the ‘big’ at your historic, ‘old’ data – you might be surprised to see how well it can be leveraged to take your marketing campaigns onto another level. Michael Deane has tips to show how better results can be achieved.

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Global Insight Legal & Compliance Strategy and Management

Protect your reputation: the counterfeit epidemic is damaging brands like never before

Counterfeit goods trading is damaging brands, research from MarkMonitor shows, with almost half of brands reporting lost sales revenue as a result of fraud. More than half of the survey respondents agree that keeping a brand safe will become increasingly difficult over the next five years, with challenges coming from the areas of AI, the dark web and augmented reality. Chrissie Jamieson has advice on keeping your business reputation intact.

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Belgium Best practice Czech Republic Data Protection Europe France GDPR Germany Global Ireland Italy Sweden UK

The GDPR opt-in opt-out hokey-cokey – was that what it’s all about?

GDPR became law on May 25, 2018. How did marketers react? How did the general public react? Here’s a round-up of surveys, polls and opinions about the GDPR opt-in opt-out preparations and the way ahead.

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Americas Best practice Europe GDPR Global Legal & Compliance Strategy and Management UK USA

Why US marketers must get up to speed to avoid a GDPR shock

If marketers in the US want to continue selling into the world’s largest digital single market, they need to figure out carefully how the new General Data Protection Regulation affects their database . . . or they are in for a nasty GDPR shock, says Ardi Kolah.

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Best practice Data Governance & Security Data Protection ePrivacy Regulation Europe GDPR Global Legal & Compliance Strategy and Management UK

The really useful GDPR resource: your definitive guide

Here it is! Everything you need to know about the GDPR, from what it is to how it affects you and your brand/business – wherever you are in the world. We have put together a full GDPR resource – a complete guide to the General Data Protection Regulation and how to make sure you comply with the new law, both before and after its enforcement date, 25 May 2018.

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Best practice Data Protection Data Strategy GDPR Global Strategy and Management

Data quality in focus: GDPR puts data professionals out front for commercial decision-making

Keeping data clean is at the core of compliance and competitiveness, says Stuart Huke. And the professionals who are focused on data quality are now at the top table of businesses across the UK and Europe – thanks to the GDPR spotlight.

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Data Driven Channels Global Insight

Weapon of mass influence – the social media effect on CX

Thanks to the ever-evolving social media effect, the customer now has a voice; an opportunity to verbalise and thus influence the customer experience. But Professor Steven van Belleghem says social media wield far more heft than mere comment on company performance. Here, he discusses the potentially sinister side of influence.

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Data Driven Channels Global Insight

Your marketing looks great! So why is your customer engagement poor?

We all know that engagement is vital, so why are so many marketers rubbish at it? A recent report has found companies are still not sufficiently tailoring their communications to customers throughout the lifecycle and it is surprisingly common for global marketers to send un-personalised emails. In fact, fewer than a third of businesses have a ‘defined’ audience engagement capability for their email campaigns. So, is your customer engagement poor? Check out the report evidence and heed the solutions:

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