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Americas Case Studies Data Driven Channels Europe Global UK USA

Amazon-ian effects of retail innovation: ‘change is the only constant in the shopper sector’

In today’s digital landscape, retail innovation is ever-present and it is clear that retailers failing to meet customers’ shifting habits and abiding love of e-commerce will not prosper. What vendors cannot do is refuse to transform in a world that is being disrupted by technology. Amazon is a leader in the retail sector and understands that you can’t sit still in an industry that is always changing to meet the customers’ demands. Hugh Fletcher takes a deeper look at Amazon’s achievements.

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Americas Belgium Data Driven Channels Europe Global Insight Netherlands UK USA

King of e-retail Amazon blazes an online spend trail

Online juggernaut Amazon is ‘in its Prime’, international research shows: nearly 40 per cent of online spend is conducted via Amazon and consumers view it as leading the field in digital retail. How can other retailers compete? Researcher Salmon has some answers.

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Artificial Intelligence Data Innovation Global Insight

‘Artificial intelligence first’: how invisible intelligence creates magical customer experiences

Behind the scenes technology is taking the consumer experience to a new level, says digital expert Steven van Belleghem, who believes we are now in a brave new world of artificial intelligence first.

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