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Data Driven Channels Global In the News

Zoo takes delivery of fearsome dragon (don’t panic, it’s animatronic . . . and part of a campaign)

Following months of negotiations, Belfast Zoological Gardens (BZG) has welcomed a critically endangered dragon to Belfast Zoo. (Don’t be alarmed . . . it’s the finale of a campaign to showcase Northern Ireland to millions of ‘Game of Thrones’ TV programme fans worldwide.)

Considered all but extinct, the animal (pictured) is now being housed in a specially designed enclosure and, where possible, his prey will be sourced from outside the zoo’s own collection. The infant male currently has a wing-span of 10ft, but when fully grown his skull alone will measure up to 23ft.Tourism Ireland campaign

Belfast Zoo manager Mark Challis said: “We’re thrilled to have such an exceptionally rare creature here at Belfast Zoo. This dragon is an important addition not only for us, but for Northern Ireland as a whole. Despite their fearsome reputation and fabled ability to burn entire cities to ashes, we’d like to reassure the residents of Belfast that our keepers have received expert training, and we’re looking forward to seeing him thrive in his new environment.”

The animatronic dragon, which is operated by two controllers, marks the culmination of a campaign by Tourism Ireland in partnership with HBO to promote Northern Ireland as the home of ‘Game of Thrones’, and capitalise on the rise of screen tourism.

Last Tuesday, June 9, was arrival day and visitors to the zoo could witness ‘dragon feeding time’ and watch the chief vet give him a check-up. Other events in the series have captured the imagination of Game of Thrones fans, with some tracking down the stunts within hours of them going live. Video clips have attracted millions of views online.

Other stunts in the campaign include:Tourism Ireland campaign
Three-eyed ravens (pictured), replicas of those used in Game of Thrones, were seen perched on top of old-fashioned wooden signs, specially erected to point the way to some of the iconic locations around Northern Ireland where the series is filmed. And replica dragon eggs were placed among fruit and vegetables in a market stall in St George’s Market in Belfast. The eggs were ‘for sale’ to people visiting the market for the price of 125 Gold Dragons – the currency used in Game of Thrones. What customers didn’t know was that one of the eggs was controlled by remote control and proceeded to rattle and wobble around, much to their surprise!

About the campaign:

Tourism Ireland once again joined forces with HBO and its smash hit TV series Game of Thrones, to promote Northern Ireland around the world in 2015. The campaign has run for 14 weeks in total and built on the hugely successful campaign of 2014 – which generated almost one million clicks, comments and shares and reached about 100 million fans across the world.

Timed to coincide with the return of the long-awaited fifth season of Game of Thrones, the campaign was rolled out by Tourism Ireland through Facebook and Twitter in the UK, the US, Canada, Australia, France, Germany, Spain, Italy, the Netherlands and Scandinavia. It aimed to again leverage the incredible success of the HBO brand and the huge global popularity of Game of Thrones and its strong associations with Northern Ireland – the physical home of the production for the series and where much of the filming takes place.

Tourism Ireland campaign reportPhotos and videos were taken of the props in the various locations – and have been promoted by Tourism Ireland to some 100 million Game of Thrones fans around the world, as ‘real news’ items in the new campaign.

As well as extensive advertising on the two social media sites, Tourism Ireland has also been targeting its own active fanbase – posting and tweeting to almost three million of its Facebook fans and 270k followers on Twitter, globally. The ads direct fans to a specially-created section on Tourism Ireland’s international website, Ireland.com.

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Data Strategy Global Insight Strategy and Management

Cross-border marketing: global surveys reveal common problems

Jonathan Hulford-Funnell says regional differences and challenges are still affecting the cross-border marketer.

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Best practice Data Strategy Europe Strategy and Management UK

Fundraisers – make no mistake; the medium is an essential part of your message

New research was designed to revolutionise the way fundraisers select and use their media-mix to ensure their messages are welcomed by donors and prospects. David Cole discusses latest research into fundraisers’ best routes to market.

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Best practice UK

The world has changed and so have marketing skills

According to a major survey of marketers by Adobe, marketing has changed more in the last two years than in the previous fifty. So how do we know what best practice now is or even, at a minimum, good practice?
How to tell if you’re ready for today’s world of marketing and business.

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Artificial Intelligence Data Innovation Global Next Practice UK USA

Opportunities in the ‘Age of Artificial Intelligence ’

When it comes to marketing, AI will continue to impact the sector in two ways. Firstly, the types of jobs marketers will do and, secondly, the way campaigns are conceived, run and measured.

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Data Management Europe In the News Strategy and Management UK

Initiative enables charities to garner opt-in data via mobile

iAddress is a unique SMS/text function, developed by instaGiv – the charity mobile text specialist. iAddress changes the donor acquisition landscape by enabling charities to engage with and recruit supporters by text, complete with their postal address details to instantly grow their supporter bases.

The data collected via iAddress is fully owned by the charity and can be downloaded into prepared opted-in mailing lists at any time.

Fast and simple data capture means charities can reach out to new and different profile groups for supporter acquisition and immediately add new donors with postal addresses to their supporter database or CRM system. New donors recruited via text donations can be added to integrated fundraising programmes, for regular giving, donor communications and stewardship. iAddress has been successfully piloted for Macmillan Cancer Support and The Eve Appeal with impressive levels of response up to 70%.

Text confirms 100% accuracy of opt-in dataInstagiv

With an easy to use data collection request added to a post-donation thank you response text, iAddress invites donors to text their name and postcode directly to the charity as part of the fundraising campaign or call to action. Latest automated address verification technology checks the postcode and confirms the address with the donor via a bounce-back text for 100% accuracy.

Iain Williams, director of instaGiv said: “As text communication becomes an increasingly agile and flexible route to supporter engagement and fundraising, iAddress enhances the channel’s potential for donor acquisition and ongoing relationships. By adding this function to text campaigns we’re enabling charities to do so much more than fundraising appeals for one-off donations. Creative and engaging campaigns raise funds and can now quickly and very simply grow your supporter base for ongoing communications via phone, text and post for fully integrated fundraising and donor stewardship programmes.”

Macmillan Cancer Support used iAddress to support a DRTV campaign launched at Christmas 2014. Text donations were followed up by a call centre but for donors who could not be reached by a phone call, Macmillan implemented an iAddress text that stimulated more than half of those donors to return accurate name and address information.

Mobile marketing text opt-in messaging for donorsMacmillan’s Andrea Jones (pictured left), Individual Marketing Function manager – Acquisition Dialogue, managed the campaign. She said: “As part of the Macmillan Christmas Star Appeal we used iAddress to contact supporters who we previously hadn’t been able to speak with over the phone. It meant we were able to capture correct postal addresses and make sure that they received their Christmas Star on time. We experienced a response of over 50% and were able to add these individuals to our supporter database.”

The Eve Appeal ran a smaller and more targeted campaign and experienced a 70% response rate.

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Europe In the News UK

UK DMA merges with IDM to create one-to-one marketing group

The two leading industry bodies in the UK, the DMA and the IDM (Institute of Direct and Digital Marketing) have come together under a newly formed group to promote the highest standards and professionalism in one-to-one marketing.

Headed up by group CEO, Chris Combemale (pictured), the merged organisation will become the largest marketing trade body and provider of specialist qualifications in Europe, serving a £14.2 billion industry with a workforce of more than 530,000.May 2015

The combined business is on a mission to create a stronger profession by helping every company and every individual member to be better at what they do. It will focus on protecting and growing the one to one marketing industry, inspiring the best talent through advocating best practice, innovation and excellence as well as providing the highest quality training and qualifications available to organisations and individuals.

DMA merger storyJulia Porter (left), chairman of the UK DMA, said: “The recently launched DMA Code and Guides establish a modern framework for responsible marketing in our profession. IDM training provides the skill sets and knowledge needed for practitioners to succeed. They are two halves of a shared mission that will be better achieved together.”

Melanie Howard and Caroline Worboys, who co-chair the IDM, said: “The newly created group is committed to continuing the purpose for which the IDM was established, namely supporting, attracting and developing talented people into the one to one marketing industry. We believe that the value of the IDM brand, the importance of reputable qualifications to the industry and our role in attracting high quality talent to the industry will be expanded in a shared future.”

One-to-one marketing group will explore synergies

The DMA and the IDM will continue to operate as separate brands. The DMA’s corporate memberships and the IDM’s individual membership will remain in force. IDM remains a brand that helps individuals become better at what they do through training and qualifications and continuous professional development while the DMA brand helps companies to have a better business. Over the coming months the group will explore synergies to enhance the value and experience for all members.

In addition to Chris Combemale’s appointment as group CEO, Ken Goulding has been appointed group finance director. Jane Cave has been appointed as managing director of the IDM and Rachel Aldighieri will be the interim managing director of the DMA.

The merger will also see the industry’s two main charities, the IDM Trust and the Direct Marketing Foundation, come together. The newly formed trust, a single charitable institution, will provide grants and bursaries to help attract, inspire and educate the most talented young people to enter the profession as well as support issues around fairness to consumers. The trust will continue to distribute ear-marked legacy funds from the co-founder of the IDM, the late Derek Holder, as bursaries to support those who want to enter the profession and gain qualifications and experience.

 

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Business Analytics Europe In the News Netherlands Strategy and Management USA

Dutch design team opens ‘Oval Office’ stateside start-up

Mr.P

The design team says the office in SoHo – which it has dubbed its ‘Oval Office’ – is the next step in strengthening its ‘Mr.Prezident’ service for a rapidly growing client base in the US.

The Prezi Design Agency was founded in 2011 by Pieter Bosschaart and Paul van Hattem, to challenge the concept of corporate presentations. And Mr.Prezident, an official Prezi expert, has been designing creative and professional presentations for various brands and corporations ever since. In 2014, 30% of all incoming business came from within the US. Opening up a US office is the logical next step, says the company, which now employs a team of 20. The Manhattan office will be led by Celeste van der Spoel.

With creative roots in international advertising and experience within the US market, she will take charge of all Mr.Prezident’s US activities. She said: “There’s a market to explore for Mr.Prezident and we have great things to offer. I’m sure that our ‘design thinking’ and Dutch straightforwardness will not go unnoticed.”

Design team offers story-telling skill

Pieter Bosschaart, a Mr.Prezident founder and the current chief commercial officer for the design team, said: “The world of presentations is expanding and the United States is at the centre of it. Lots of companies are looking for experts that can help tell and visualise stories. By opening up a New York office, we’re making sure we will be there to help. Working from two different time zones will only strengthen our service, as we will be able to produce in the Netherlands when it’s night-time in the US.

“We’re extremely proud that we were able to take this big step forward and cross the Atlantic and we’re looking forward to expanding our business internationally.”

More about the company’s ethos and advice on making a more impressive presentation is here.

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Data Driven Channels Global Insight

Personalisation and contextualisation in a luxury world

The retail industry has been abuzz with the idea of personalisation, where brands aim to deliver better customer experiences by tailoring content and offers. Clever retailers are taking this one step further and enriching this customer experience by using contextualisation, which looks at the content visitors engage with or what they purchase, as well as why they did so, says Amanda McCreary.

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Australia Europe Next Practice UK

World-first for technology: cashless coffee cup launches

Talk about smart! Take a leap from the smartphone to the smart cup of coffee via ground-breaking Australian technology which was last week unveiled to 22,000 UK coffee fanatics in London. The reusable coffee cup allows consumers to order and pay for their coffee, earn loyalty points and send coffee to friends just by scanning the lid.  The…

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