Research shows that online shoppers often ditch their potential order if delivery charges seem too high – so can free delivery help win back those consumers? And how can smaller businesses afford to absorb the cost? Mark Bigley has some advice.
Mark Bigley founded Secured Mail in 2006 and has grown it from a start-up to a turnover today of £121m. He has built a strong management team and negotiated two venture capital fundraising deals. Prior to Secured Mail, Mark was an intellectual property consultant dealing in international patent applications and licensed trademarks.
Research shows that online shoppers often ditch their potential order if delivery charges seem too high – so can free delivery help win back those consumers? And how can smaller businesses afford to absorb the cost? Mark Bigley has some advice.