Jim Conning’s role is to spearhead Royal Mail’s entry into new markets by harnessing the company’s trusted reputation and data expertise, to enable consumers and organisations to interact both physically and digitally in secure and trusted environments.
Over more than 25 years, he has built an impressive track record of growing technology and data businesses, across both UK and international markets including EMEA, Asia and North America. He is highly regarded for driving shareholder value as well as helping customers improve their business efficiencies and profitability.
Before joining Royal Mail, Jim Conning held the position of managing director for Experian across a broad set of businesses, including Marketing Services, Credit and Risk; and latterly for the Identity and Fraud business; a new $100million business bringing together Experian’s services and expertise in fraud protection, identity authentication and payments.
He has also held senior management positions across sales, marketing and general management with Bottomline Technologies, Infobank, and Microsoft.
GDPR non-compliance will cost those who risk it up to 4% of global turnover. But even without GDPR fines, most marketers know that dirty data hits the bottom line. Royal Mail research has revealed what brands and agencies are doing to plug the ‘leaky bucket’ of customer churn – to cleanse, validate and improve the quality of the data they hold. Jim Conning examines the findings.