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Best practice Europe UK USA

Viewability metrics complexity ‘a stumbling block’ for vCPM model

The lack of a coherent viewability standard for internet advertising is the hot topic of debate. The issue is leaving the industry flustered and advertisers more puzzled than ever. Dominic Finney (pictured) takes the lid off the prickly issue of viewability. Internet ad revenue is growing, driven by advertisers looking for new ways to reach…

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Data Driven Channels Europe In the News UK

UK spending figures up year-on-year for Black Friday / Cyber Monday weekend

Spending for Manic Monday (7th Dec) and key retail dates post-Christmas were also predicted to rise above last year’s figures.

James Miller, senior retail consultant at Experian Marketing Services, said: “The weekend saw record-breaking spend online in the UK, with £3.3 billion spent online across the four days from Black Friday to Cyber Monday. This year, Cyber Monday saw sales growth by 34% to £968 million, continuing the trend for massively growing spend and showing that consumers have fully embraced this online shopping phenomenon.

“This year, retailers have stretched Black Friday and Cyber Monday into a longer period, with many offering deals across the week running up to Black Friday and continuing to reduce more products on Saturday, Sunday and Cyber Monday. In future, this nine-day period will become a key phase which very much kick-starts the Christmas shopping season for those relatively well-off families who have busy lives and want to get their purchases in early and delivered before Christmas – retailers will also appreciate the opportunity to spread out the event to maximise their campaigns via email and social media.cart abandonment

“Retailers still have more opportunities to reach customers in the run up to Christmas, with Manic Monday on 7th December representing the time when consumers look to order gifts to ensure they receive them before Christmas, before the traditional Boxing Day sales begin. With logistics companies working hard to fulfil orders placed over the last four days this is a crucial time, with missed deliveries costing both money and consumer patience.”

The full breakdown for spending across the Black Friday weekend was:

Black Friday: £1.1 billion (£763K per min)
Saturday 28th: £561 million (£389K per min)
Sunday 29th: £676 million (£469K per min)
Cyber Monday: £968 million (£672K per min)

Predicted spend for the remainder of the retail season:

Manic Monday (7th Dec) – £733 million up 10% yoy (£666m)
Christmas Day (25th Dec) – £728 million up 11% yoy (£658m)
Boxing Day (26th Dec) – £856 million up 22% yoy (£699m)
New Year’s day (1st Jan) – £638 million up 33% yoy (£478m)

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Data Management Europe Global Insight Strategy and Management UK

Consumer choice and the opt-in: the power of consent

David Cole discusses research findings into consumer choice and the opt-in process.

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Case Studies Data Driven Channels Europe Global UK

Clearing the air of confusion in the web optimisation landscape

Consumers are becoming increasingly connected, meaning that browsing on the go has become the norm. When it comes to web optimisation, James Rosewell says the future of browsing is mobile.

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Case Studies Data Management Global Strategy and Management UK

How to navigate the complex chessboard of data connectivity

Chess is a game of logic, which requires strategy just like any good marketing campaign. The player who co-ordinates all the pieces in the game not only needs to understand each piece and how they move, they also need to ensure they are all aligned on the chessboard and working together to play their part.

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Data Strategy Europe Global Insight Strategy and Management UK USA

Charity donors: charities are last to be told when moving house

Karen Pritchard tells why keeping track of house-moving charity donors is essential.

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Best practice Europe In the News UK

Digital CRM hit by lack of budget

CRM chiefs have delivered a cry for help over the soaring levels of customer complaints, claiming that they simply do not have the resources to deal with rising consumer expectations. In a survey launched by Lithium Technologies to coincide with National Customer Service Week, almost a third (31.2%) of CRM managers believe their biggest weakness…

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Europe In the News Insight UK

Working in marketing requires more multi-tasking than nearly all other industries

Eight in 10 marketing professionals say they have to multi-task more in their working lives than two or three years ago, as social media demands multiply Nearly half of marketing workers have developed strategies to cope with technological distractions and retain their focus – more than any other job sector Marketing industry loses 44 million…

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Europe In the News Insight Strategy and Management UK

90% of online shoppers will respond to real-time offers

Study shows timely discounts or free shipping can dramatically reduce shopping cart abandonment among online shoppers. Four out of ten online shoppers in the UK abandon their shopping carts 50% of the time or more before they complete a purchase. This represents hundreds of billions in merchandise and a significant loss of potential revenue for…

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Europe Global In the News Insight UK

Pulling power: Beckhams’ brand next in line to the Royals

The London School of Marketing has looked into the value of ‘Brand Beckham’ and found it to be worth an estimated half a billion pounds.  As the Beckham family make waves across a multitude of industries, experts estimate that the value of brand Beckham is now at almost half a billion. Specialists at the London School…

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