The study suggests there are at least 100,000 copies of each individual’s personal data being held on physical devices and cloud storage platforms.
Commissioned by Ground Labs, the consumer research quizzed individuals about how many organisations they believed had access to their personal data.
The majority (84%) guessed at fewer than 20; almost a third (28%) guessed fewer than ten, but once shown a list of 50 online services and retailers, two out of five consumers realised that their original estimate was way wide of the mark. This was based on their knowledge of interactions in the past 12 months alone.
Data security company Ground Labs VP EMEA John Cassidy said: “Unless customers have an accurate idea of who has access to their data, they are unable to take the precautions necessary to protect themselves online. We only asked people to pick from 50 of the biggest online companies, in reality, the number of organisations who have access to any one individual’s data is much, much higher than our survey suggests.”
Ground Labs insists that the total number of companies consumers interact with is actually irrelevant. With automatic backups, log files, emails and legal third-party sharing, hundreds of thousands of potential copies of individual’s data is being stored both on and offline. On top of this, many companies will keep records of former customers for years.
“A conservative estimate would suggest that for any given adult, hundreds of thousands of copies of personal data reside on physical devices and cloud storage platforms both in and outside of the UK. Most people are unaware of the multiplying effect when dealing with so many service providers and so the responsibility must fall on companies to protect this sensitive data,” Cassidy concluded.
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